Order Step

--. Visit we website www.shoes-res.com to pick up the items u like..

--. white down the you like product style no.,size,quantity in the order form then mail us.  　
--. We quote you the price and then you confirmation ur order.

--. We tell you bank info for payment transfer.

--. You transfer the payment to us.

--. We will send out the items like this u order in the same day or the next day AFter we get ur payment.

--. Deliver by air: EMS ( www.ems.com.cn ),UPS ( www.ups.com ), DHL ( www.dhl.com.hk ), TNT ( www.tnt.com ),  you use follow numeral can know the package of everyday take a trip the news. general 4-6 days attain you.

--. Receive the shoes tell us about the statu of the items .

--. You order is completed and we hope to keep you as our customer and look forward to hearing from you.

Return/Exchange
--We only offer store credits on shoes that are brand new and in the condition that we sent them to you.
--Some unexceptable reasons for exchange are: I don't want the shoes anymore, I ordered the wrong size or color, colors of shoes are darker or lighter thanpictured,shoes do not fit.
--Acceptable Reasons for exchange: Wrong shoes or size sent, factory defect on shoes,mistake on www.shoes-res.com part.
--The buyer is responsible for ALL shipping charges back to us.If you do not ship it back to us for inspection, we cannot offer you credit and an exchange.
--Customers must fill out our Return/Exchange form within 5 days of recieving shoes to get an exchange on the shoes.
--If your shoes are accepted for exchange we will notify you with instructions on how to mail it back to us.

Shipping & Delivery
--We can assure delivery sAFe! if parcels lost,we assure refund or return as free!!! THE RIGHT SHOES / THE RIGHT PLACE / THE RIGHT TIME!!! WE ARE YOUR BEST CHOOSE.
--All Shoes are ship from China. The shipping carrier we use depends on where you are located.
--You will recieve a tracking number from us AFter 1-3 days in which you can go to the shipping carriers site and track the package(s)
--All packages must be signed for. If no one is home to recieve your package, then it will be held until you are able to sign for the package.
--In some instances (not all), there will be a customs charge applied to your package. Buyer is responsible for all customs charges (duty and tax) applied to your package.
--www.shoes-res.com does not accept COD.

Payment

please click www.shoes-res.com/payment.html to know more .